The Three ‘F’s of Loyalty at Air New Zealand
Kate O’ Brien has been the General Manager of Loyalty at Air New Zealand for the past five years. Kate leads and holds responsibility for the Loyalty business including strategy development and execution, partner relationships and negotiations, airline loyalty tiers and benefits, data and analytics and P&L ownership.
Hosted by Carly Neubauer
Show notes:
3) Air Points
4) Dare to Lead: Brave Work. Tough Conversations. Whole Hearts. – Brené Brown
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